Shipping Policy, Delivery, Tracking, Service Areas Information

  • Delivery Times

    Your purchases come from all over the world. Because of this, they may depart from various locations, keep in mind that we strive to make sure that orders fulfilled from multiple locations still arrive to you in one package or in consolidated packaging. Delivery times may vary. Estimated delivery times for each product can be found in your Order Update emails.

  • Tracking & Notifications

    We will send you email notifications with estimated delivery updates for each stage of every shipment in your order. Once it leaves our warehouse, you will receive an email that includes final tracking information. You can also check your item’s status on your Order History page.

  • Service Areas

    High Grade Vape can ship to any street address in the United States, including Alaska and Hawaii. We will ship your order via UPS, USPS or FedEx. We do not ship to PO Boxes or APO addresses.

  • Undelivered Packages

    We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.